What is Sleep HQ?

It's a cloud-based is a platform for self-monitoring CPAP download data.

Currently supported machines include ResMed S9, AirSense 10, AirSense 11, and Respironics Dreamstation machines. 

Free-forever and paid plans are available. 

The paid plan includes a private support community - Sleep HQ Pro. 

Platform users control who has access to their data - easily share and un-share. 

To use Sleep HQ, you will need...

  • An SD card, a card reader, and a computer with an internet connection to move the data. 
  • A free Sleep HQ account. You can sign up here.  
  • Connect your Sleep HQ account with ours for your coaching sessions using this link.  

Being able to view your CPAP data enables you to: 

  • Self-monitor your therapy, so you don't have to wait for your next doctor's appointment to realize there's a problem with your mask or settings. 
  • See more detailed data than you can with the app that came with your machine. 
  • Get set for success with our CPAP coaching services - so we'll have data available to look at during our time together. 

 

This is why we're excited to be partnering with Sleep HQ. We get to offer CPAP coaching services while they make getting the data simple. 

Sleep HQ Tips & Troubleshooting

  1. Paid plan not required. Free accounts eventually revert to a limited data review window. When your account is linked to ours (not just shared), we will be able to look at all the data you have uploaded. 
  2. The invitation to connect accounts is for clients and clients-in-progress only.  
  3. First time uploads & cards with lots of data: Upload in chunks rather than all at once. Check out the Upload Troubleshooting video (below) for a walk through of how to make sure your data goes in the first time. 
  4. Not all machines come with an SD card. If you've been using your machine without an SD card, the data that shows up from before the card was put in may not have the same level of detail as the data after the card was put in. 
  5. Unless you get the Magic Uploader (which is optional), you'll want to upload the latest data from your machine 1-2 days before your next session. 

  6. You can disconnect your Sleep HQ account from ours at any time. Your data on the platform will no longer be viewable to our office. 

  7. Using Sleep HQ  does not impact the data that lives on your machine or your healthcare team’s ability to view your download data in the native download app. 

Carrissa Hankins, nurse practitioner & expert Sleep HQ Mentor, knows her way around CPAP download data. 

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